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Sondheim Theatre

What's On at the Sondheim Theatre

For information on how to book tickets, enhancing your experience, opening times, and what happens when you arrive, visit Plan Your Visit.

Theatre Information

Sondheim Theatre
Shaftesbury Avenue,
London, W1D 6BA

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Our theatre box offices open from 2 hours and 30 minutes before the start of the show, until 15 minutes after curtain up. On matinee days the box office remains open in between performances.

Please allow plenty of time to find the theatre. For everyone's safety we carry out security and bag checks on arrival. Latecomers may not be admitted until a suitable break in the performance.

By train or underground: the nearest train station is Charing Cross. The nearest tube station is Piccadilly Circus.

By bus: the nearest bus stops are serviced by numbers 14, 19, 38.

By car: take advantage of the Q-Park Theatreland parking scheme with 50% off car parking after midday for up to 4 hours. There is also parking available at NCP at Lexington Street.

For information on hearing enhancement aids, assistance dogs, and assisted performances at Delfont Mackintosh Theatres, including captioned, audio described and BSL interpreted performances, visit our Access hub.

If you have any questions relating to access, please contact our Customer Service Team on 0344 482 5137† or email access@delfontmackintosh.co.uk.

Access hosts are available should you need assistance during your visit. Please ask on arrival.

Accessible parking:
The theatre itself has no parking facilities but there are disabled bays nearby on Archer Street and Rupert Street. For more information visit the City of Westminster website.

Accessible toilets:
There is an adapted toilet in the foyer via a ramped corridor.

Step Access:
Seats in the auditorium can be accessed via the number of steps listed below:
• Stalls: 20 steps
• Dress Circle: 19 steps
• Grand Circle: 35 steps
• Schönberg Loge: via the Dress Circle (step-free via the fourth side door on Wardour Street)
• Boublil Loge: via Dress Circle (step-free via the fourth side door on Wardour Street). Please note that patrons will need to walk around the entire Dress Circle to the reach this Loge. It is therefore not suitable for wheelchairs.
• Maggie’s Box: via Queens' Bar in the Dress Circle (19 steps)
• Judi’s Box: via Queens' Bar in the Dress Circle (19 steps)

Wheelchairs:
Wheelchair access to the auditorium is through the fourth side door on Wardour Street. Please make yourself known to a member of staff on arrival at the main entrance of the venue, where an Access Host will be able to offer assistance.
The Schönberg Loge has step-free access and is able to accommodate up to two wheelchairs with companions. The door to the Loge is suitable for wheelchairs which are maximum 1m in length and 80cm wide (may not be suitable for very low seated wheelchairs).
Wheelchair transfer seating is also available in the Dress Circle on the aisle of Row D (seats D2 or D29) with companion seats along the row as required.

View the Sondheim Theatre seating plan which also indicates the location of facilities.

Bars:
With doors opening 45 minutes prior to the performance, arrive early to allow yourself time to clear security and enjoy a drink before the show. There are four licensed bars, Foyer, Stalls, Dress and Grand Circle.

Please note that you may not bring food or drink purchased elsewhere into our theatres.

All our theatre bars serve drinks and snacks, but not hot food. Our theatres sell products which may contain allergens. Allergen information is available upon request from all bars or other staff selling refreshments around the venue.

Cloakroom:

For a small fee (free for DMT+ members) cloakrooms are available to store items during the performance (subject to space). As cloakroom space is limited, please contact Stasher before your visit for larger items (using coupon code SHOWTIMESTASH to receive a discount).

Lithium-polymer and lithium-ion batteries, for example batteries for electric bikes, may only be stored in the cloakroom in a fireproof bag. Please note, bikes cannot be stored inside our premises.

Lost property:
If you have any enquiries regarding lost property please email customer services. Lost property will be kept at the theatre for one month.

Toilets:
There are toilets on all levels of the auditorium.

History of the Sondheim Theatre

Crimson Hotels Show and Stay poster