Prince Edward Theatre

Prince Edward Theatre
Old Compton Street,
London, W1D 4HS

Our theatre box offices open from 2 hours and 30 minutes before the start of the show, until 15 minutes after curtain up. On matinee days the box office remains open in between performances.

Please allow plenty of time to find the theatre. For everyone's safety we carry out security and bag checks on arrival. Latecomers may not be admitted until a suitable break in the performance.

Access hosts are available should you need assistance during your visit. Please ask on arrival.

Accessible parking:
The theatre itself has no parking facilities but there are disabled bays nearby on Greek Street and Frith Street. For more information visit the City of Westminster website.

Accessible toilets:
A step-free adapted toilet, accessed via a ramp, is located in the rear of the Stalls and is accessed via a lift in the main foyer on Old Compton Street. Patrons who require step free access need to book tickets in the Stalls. Our Access Host will happily advise and guide should you require help.

Step Access:
Seats in the auditorium can be accessed via the number of steps listed below:
• Stalls: 24 steps
• Dress Circle: 13 steps
• Grand Circle: 58 steps
• Stalls Boxes: 24 steps to the Stalls or via the lift
• Circle or Grand Boxes: 13 steps up and then 15 steps down

Wheelchairs:
For patrons needing to remain in their wheelchair, step-free access to the auditorium is via the lift in the main foyer. Stalls Box 1 is able to accommodate up to three wheelchair users (maximum wheelchair width 78cm).
Seats for patrons able to transfer from their wheelchairs are located in Stalls Z12-13, X12-13 and V12-13, also accessible via the lift in the main foyer. Please make yourself known to a member of staff on arrival at the main entrance and our Access Host will be available to offer assistance and show you to your seating location.
We are able to store a maximum of 2 wheelchairs and one scooter per performance.

View the Prince Edward Theatre seating plan which also indicates the location of facilities.

Bars:
With doors opening 45 minutes prior to the performance, arrive early to allow yourself time to clear security and enjoy a drink before the show. The theatre has five licensed bars. The Mozart Bar at street level, the Dress Circle Bar (with external balcony), the Stalls Bar, the Soft Drinks Bar at Stalls level and a further bar at Grand Circle level.

Please note that you may not bring food or drink purchased elsewhere into our theatres.

All our theatre bars serve drinks and snacks, but not hot food. Our theatres sell products which may contain allergens. Allergen information is available upon request from all bars or other staff selling refreshments around the venue.

Lost property:
If you have any enquiries regarding lost property please email customer services. Lost property will be kept at the theatre for one month.

Toilets:
There are toilets located on all levels of the auditorium.