Cookies at the Delfont Mackintosh Theatres websites

We have created this policy to provide you with information on the use of cookies on Delfont Mackintosh Theatres' websites. This cookie policy applies to the following websites referred to collectively in this policy as the websites:

delfontmackintosh.co.uk
gielgudtheatre.co.uk
noelcowardtheatre.co.uk
novellotheatrelondon.info
princeedwardtheatre.co.uk
princeofwalestheatre.co.uk
sondheimtheatre.co.uk
victoriapalacetheatre.co.uk
wyndhamstheatre.co.uk

About Cookies

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. This page contains information on what cookies may be set when you visit Delfont Mackintosh Theatres' websites and how to reject or delete those cookies.

Delfont Mackintosh Theatres will not use cookies to collect personally identifiable information about you.

Details on what cookies are set when you visit Delfont Mackintosh Theatres' websites can be found below.

Our Introductory Message

You may see a pop-up welcome message when you first visit our websites. When visiting Delfont Mackintosh Theatres' websites a cookie determines whether a visitor has accepted the use of cookies on the website and whether to display the pop up introductory message or not.

How we use Cookies?

Cookies help us to improve our websites and the services delivered to you. Our websites use cookies to distinguish you from other users, but they cannot by themselves personally identify who you are. Cookies are used to control the display of ads, track usage patterns, personalise our websites for you and collect information about our users as a whole.

Certain cookies we use require your consent and others do not. We only ask your consent when legally required to do so.

These are the broad types of cookies on the Delfont Mackintosh website:

• Strictly necessary cookies: These are essential cookies required for the effective operation of our websites, including, for example, cookies that enable you to log into secure areas of our websites. These cookies will always be switched on when visit the websites.

• Performance cookies: These allow us to see how our websites are used. For example, we can recognise and count the number of users and see how users move around our websites when using it. This helps us to improve our websites so that, for example, users can easily find what they are looking for.

• Functionality cookies: These cookies are used to recognise you when you return to our websites. This enables us to personalise our content for you and remember your preferences (for example, your choice of language or region).

• Targeting cookies: These cookies record your visits to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

The specific cookies used on the websites are as follows:

Alert Messages

Cookie Name: displayAlert

Purpose: This cookie is used when the websites are set to display alert messages to its visitors. This cookie is set once in order to prevent the alert message from being displayed continuously as the visitor navigates around the website.

Secure Password Reminder

Cookie Names: Email, patronpassword, Agtrefno

Purpose: These cookies are used by our ticketing site in order to help avoid "man in the middle" attacks when our customers request password reminders.

Google Analytics

The websites use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the websites and compile reports for us on activity on the websites. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

Google will not associate your IP address with any other data held by Google. By using the websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Click here to find out how to reject or delete these cookies.

See further information below for more details on the cookies used with Google Analytics.

Cookie Name: _utma

Purpose: Determines the number of unique visitors to the site.

Cookie Name: _utmb

Purpose: This works with _utmc to calculate the average length of time you spend on our site.

Cookie Name: _utmc

Purpose: This works with _utmb to record when you close your browser.

Cookie Name: _utmz

Purpose: This provides information about how you reached the site (e.g. from another website or via a search engine).

Cookie Name: _ga

Purpose: This stores the main google analytics variable cookie.

Embedded/External Content and Share Buttons

Certain pages on the websites contain content, videos and images embedded from external, third party websites, such as Youtube and Soundcloud. Cookies may be set on your system from these websites of which Delfont Mackintosh Theatres has no control over. We suggest that you check the information available on the relevant websites if you wish to learn more. Likewise, the use of share buttons found on the websites may set a cookie when you log into the service. Delfont Mackintosh Theatres is unable to control these cookies and suggests visiting the relevant sites to learn more.

Third Party Ad Tracking

On occasion the Delfont Mackintosh Theatres' websites will use tracking services to monitor the response from adverts we place on third party websites. These services may use cookies to track visitors who have clicked through from these ads, data from which is used to assess the advert's performance.

If you have any questions about any of the information on this page, the practices of this site, or your dealings with any websites, you can contact: customer.service@delfontmackintosh.co.uk

How do I manage my cookie preferences?

As referred to above, you can block Google Analytics cookies by using the following link: www.google.com/intl/en/policies/privacy/

You can also block cookies by activating the setting on your device/web browser that enables you to refuse the downloading of cookies. If you choose to not accept certain cookies, some interactive features of our websites may not work.

If you wish to disable or change your cookie settings, please refer to your device and/or browser support documentation. You can also visit www.aboutcookies.org to find comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone or tablet you will need to refer to the device’s manual.

Any personal data we collect through cookies will be processed in accordance with our privacy policy which can be found here: https://www.delfontmackintosh.co.uk/privacy

Last updated on 22nd November 2021